Shipping policy

At Biomode, we ship orders directly to ensure product authenticity, quality and consistency.

Processing & Dispatch

Orders are processed and dispatched as quickly as possible after payment is completed. Once an order has been dispatched, it cannot be cancelled or amended.

If you need to request a change before dispatch, please contact us as soon as possible.

Shipping Time

Estimated delivery times from dispatch are:

Express Delivery (selected items): 2–4 working days
Standard Delivery: 7–12 working days

Express delivery is available on selected products and will be clearly indicated on the product page and at checkout.

In rare cases, delivery may take longer due to courier delays or customs processing.

Tracking details will be provided once your order has been dispatched.

Shipping Fees

Shipping fees, if applicable, will be shown at checkout before you confirm your order.

Order Accuracy

Please ensure your address and contact details are correct before completing your purchase.

If your order arrives damaged, incorrect, or incomplete, please refer to our Refund Policy.